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Our Commitment to Child Safety

Children and young people's safety is our priority.

At Access Health and Community we:

  • have ZERO tolerance for abuse towards children and young people
  • take seriously any concerns about a child or young person’s safety
  • have strong systems in place to protect a child and young person from abuse
  • are committed to children and young people’s safety, participation and empowerment
  • are dedicated to promoting the cultural safety of Aboriginal and Torres Strait Islander children and young people, and children and young people from other diverse backgrounds
  • have a Code of Conduct for our workers and volunteers on how to behave when working with and around children and young people
  • provide training and education to make sure everyone understands what to do
  • hire people who are appropriate to work with and look after children and young people’s safety
  • will always take steps to minimise child and young people’s safety risks and concerns
  • have Child Safety officers to help our people review our practices and policies to keep children and young people safe from abuse and harm.

Click here to read our Child Safe and Wellbeing Policy.

You can also download Child Information Sharing Factsheet in your language.

Contact us







    After-hours contacts

    For after-hours assistance regarding AccessHC property and security call 0466 501 902.

    For after-hours medical care call 132660.

    Call to book an appointment at AccessHC

    Make a booking

    It's quick and easy to book online or you can call our friendly intake team on
    03 9810 3000. We are here to help.